The Big Cat Sanctuary is a leading conservation and education charity that’s helping to prevent the extinction of threatened species all over the world.
We are now looking for an innovative and passionate Marketing Manager who will be able to design, manage and implement marketing campaigns and strategies. The ideal candidate will have highly effective communication skills and the ability to manage and interpret customer intelligence to enable business growth and improvements.
The Role
The Marketing Manager will have strong marketing experience, operating at a senior level, whilst also having a thorough understanding and proven hands-on success of Digital Marketing.
Job Requirements (Essential)
- Must have an interest in BCS’s mission, excitement for the brand, and be naturally passionate about zoos and conservation
- Proven success working in marketing at a management level
- Experience in promoting brands
- Excellent communication skills, both written and verbal, and ability to build strong working relationships
- Attention to detail and ability to escalate potential issues as they arise
- Ability to work effectively to deadlines, thriving on change in a fast-paced start-up environment
- A team player & previous leadership experience
- Confident use of the Microsoft Office suite of programs
- Must have a full driving license and access to own vehicle (as BCS is not accessible by public transport)
- Must already be eligible to work in the UK or have a valid UK work permit/visa
Working Conditions
- Permanent; Full-Time position; 40 Hours per week, worked 08.00-17.00 Monday to Friday on-site at our Sanctuary in Smarden, Kent, with some with occasional early/late/flexible working to accommodate deadlines or special events
For further information, or to apply, please email lisa@thebigcatsanctuary.org stating the reference Marketing Manager in the email title.
Closing Date: Sunday 29th September 2024 @ 23.59
We are currently looking for customer-focused, committed individuals to join our Guest Services Team. With excellent hospitality, communication and organisational skills, you will be passionate about people and always aim to exceed expectations.
Principal Duties & Responsibilities include:
- To undertake hosting duties (for example, serving pre-ordered dinner selections, taking orders and serving drinks from the BCS bar)
- Be a warm and friendly host, genuinely welcoming guests; be 100% customer-focused, engaging with visitors in a friendly, helpful and professional way at all times
- Deliver service with a WOW, from taking orders to delivering the finished product
- Prepare all areas and equipment to be ready to deliver an exceptional service including glass and cutlery polishing
- Keep all areas clean, organised and tidy before, during and after service, cleaning front-of-house and back-of-house areas where necessary
- Acting as receptionist to visitors when required, including meeting, greeting and attending to the needs of guests, ensuring a superb customer service experience
To apply, please send your CV and a cover letter to rosie.vellino@thebigcatsanctuary.org stating the reference Day/Evening Host in the email title.
Full details can be found here: Day & Evening Host AD BCS 0924
The Big Cat Sanctuary is looking for a fit and enthusiastic Housekeeper to join our friendly team and help take care of our eight luxury lodges, offices and communal areas.
If you have an eye for detail, are willing to learn and have strong work ethic, then this is the role for you.
Duties include general cleaning tasks such as washing floors and counters, cleaning our accommodation units (including the site toilets) and some laundry work.
A full, clean driving license and access to your own vehicle is essential due to our rural location.
The position pays at National Minimum wage, and we need people who are happy to work every other weekend.
To apply, please email your CV and cover letter to rosie@thebigcatsanctuary.org
Internships
We have no active Internship vacancies at the moment, but tend to recruit in spring and summer for starts March/April & Sept/Oct each year, so please revisit this page to check for opportunities.
The Big Cat Sanctuary’s staff are all dedicated and passionate about their work. However, there is a limit to what each individual can achieve in a day which is why the organisation is supported by a committed group of volunteers, who provide a wealth of knowledge, skills and experience.
Volunteers undertake a range of roles, including supporting the work of our gardening and maintenance teams, customer services, fundraising, delivering site tours and experiences, along with supporting our keeping team.
Due to the varied nature of the tasks, a flexible and adaptable attitude is essential. Ideally, you will be able to commit to a minimum of one day per fortnight.
Please note:
- Volunteers must be at least 18 years old
- Volunteering is not the same as a work experience placement (see Work Experience)
- Your own transport is essential as The Big Cat Sanctuary is in a rural location and not accessible by public transport
If you are considering volunteering for us, please click here to complete an Expression of Interest form. Thank you.
If you’re looking to make a significant contribution to a worthwhile organisation, develop skills and knowledge, become part of a thriving community of volunteers and get experience of working with children in a conservation charity, this is the role for you.
We’re looking for individuals with 1-2 days a week to spare to support the BCS Education and Sustainability Officer with the efficient running of education events ensuring a high-quality and engaging education experience.
Full details can be found here: Volunteer Education Assistant BCS
and you can apply by completing our Expression of Interest Form.
Maintenance Volunteer
The Big Cat Sanctuary is looking for an enthusiastic Volunteer Maintenance Assistant, to join our friendly team and help take care of our wonderful indoor and outdoor spaces. If you have good general DIY skills, like working outdoors and would like to support the Big Cat Sanctuary in your spare time, this could be the role for you. General hours are 08.00-17.00 daily, although there is some flexibility.
To find out more and register your interest, please complete the expression of interest form.
Gardening Volunteer
Are you someone who thrives in the great outdoors not afraid of a bit of mud? If that’s a resounding “yes,” then this could be the perfect opportunity for you.
Here at The Big Cat Sanctuary, we’re looking for fit, passionate people with a love of plants and nature in general.
If you’re the kind of person who laughs in the face of a rainstorm and is always ready to tackle whatever the day throws your way, we want you on our gardening team.
To find out more and register your interest, please complete the expression of interest form.
Housekeeping Volunteer
We are seeking a volunteer to assist our housekeeping team in providing a professional, efficient and effective housekeeping service that enhances the appearance of the site and supports a healthy environment. Principal Duties include
cleaning our lodges, offices and communal areas to a level that reflects the high standards BCS promotes. Hours are 10-4pm any day of the week.
To find out more and register your interest, please complete the expression of interest form.
Retail Volunteer
We are seeking customer-focused individuals to become part of our retail team at The Big Cat Sanctuary. We are looking for people to greet guests and assist with the general running of the shop and everything that may entail. If you like keeping things neat and tidy, pay attention to detail and have fantastic people skills, this could be the role for you. We are looking for individuals to help us at 10:15 – 16:15, ideally one regular day of the week.
To find out more and register your interest, please complete the expression of interest form.
Research at The Big Cat Sanctuary
The Big Cat Sanctuary is dedicated to encouraging research that contributes to the body of scientific knowledge about big cats.
We welcome researchers, including students, who wish to conduct research projects. All researchers must fill out the appropriate application documents and have their proposal accepted before any data collection can take place.
If you are interested in carrying out a research project please contact Research@thebigcatsanctuary.org
Thank you.
Work Experience Placements
Unfortunately we do not offer Work Experience Placements at The Big Cat Sanctuary.
Duke of Edinburgh's Award
Unfortunately we do not offer DofE volunteering opportunities or activities at The Big Cat Sanctuary.