- The Big Cat Sanctuary

FAQs for Membership

How do I become a member?

You can become a member by purchasing a membership on our website. You can also call 01233 439150 or email enquiries@thebigcatsanctuary.org


How much does my membership cost?

Your membership can be either a monthly or annual payment from:


£10 per month/£120 per year

£8 per month/£96 per year

£5 per month/£60 per year

If you wish to donate a different amount, please email enquiries@thebigcatsanctuary.org. Please note, £5 is our minimum membership amount.


What is an APEX membership? 

Become an Apex Club member for £1,000 a year and help care for our magnificent big and small cats while supporting crucial projects like enclosure renovations such as Project Lion. Your membership also contributes to frontline conservation efforts worldwide. Learn more and join the Apex Club to make a lasting impact today here!


What are the membership benefits?

As a member, you will receive a membership pack including a limited edition pin badge, exclusive emails and quarterly updates on the Sanctuary, and a chance to visit the Sanctuary during our Members Day events.


When are the Members’ Days this year?

The Big Cat Sanctuary will hold two Members’ Day events each year. You will receive an email a few months before with more details about the event and how to book.


How do I update my personal details?

You can contact us by emailing membership@thebigcatsanctuary.org and we can update your personal details.


How do I renew my membership?

Memberships last for 12 months. Two weeks before your membership expires, you will receive an automated email advising that your subscription is due to expire.  To continue your support towards the Sanctuary, you will need to click the link on the email to renew your membership, otherwise, your membership will be cancelled. Thank you for your continued support.


How can I change my membership amount? 

If you wish to change the amount of your membership, you will need to cancel your membership and join at the new amount you wish to donate.


How do I cancel my membership?

You can cancel your membership by contacting your bank to cancel your direct debit or by emailing membership@thebigcatsanctuary.org or by logging into your account.


How can I log into my account? 

You can view or access your account by clicking and logging in here


How soon will my membership pack arrive?

We will aim to dispatch membership packs as soon as possible, with an estimated delivery time of around one week. They will be sent via 2nd class Royal Mail.


What is Gift Aid?

Gift aid is an opportunity for The Big Cat Sanctuary to claim additional funds from the HMRC if you are a UK Taxpayer, this is no additional charge to yourself. Every £1 you give could be worth £1.25 to us, helping us fund our charitable work. These additional funds help us to care for our cats and support conservation worldwide.

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