FAQs for Membership
How do I become a member?
You can become a member by purchasing a membership on our website. You can also call 01233 439150 or email email@example.com
How much does my membership cost?
Your membership can be either a monthly or annual payment from:
£8 per month/£96 per year
£10 per month/£120 per year
£15 per month/£180 per year
£20 per month/£240 per year
£25 per month/£300 per year
If you wish to donate a different amount, please email firstname.lastname@example.org. Please note, £8 is our minimum membership amount.
What is an APEX membership?
Become an Apex Club member for £1,000 a year and help care for our magnificent big and small cats while supporting crucial projects like enclosure renovations such as Project Lion. Your membership also contributes to frontline conservation efforts worldwide. Learn more and join the Apex Club to make a lasting impact today here!
What are the membership benefits?
As a member, you will receive a membership pack including a limited edition pin badge, exclusive emails and quarterly updates on the Sanctuary, and a chance to visit the Sanctuary during our Members Day events.
When are the Members’ Days this year?
The Big Cat Sanctuary will hold two Members’ Day events each year. You will receive an email a few months before with more details about the event and how to book.
How do I update my personal details?
You can contact us by emailing email@example.com and we can update your personal details.
How soon will my membership pack arrive?
We will aim to dispatch membership packs as soon as possible, with an estimated delivery time of around one week. They will be sent via 2nd class Royal Mail.
How do I renew my membership?
Memberships last for 12 months. Two weeks before your membership expires, you will receive an automated email advising that your subscription is due to expire. To continue your support towards the Sanctuary, you will need to click the link on the email to renew your membership, otherwise, your membership will be cancelled. Thank you for your continued support.
What is Gift Aid?
Gift aid is an opportunity for The Big Cat Sanctuary to claim additional funds from the HMRC if you are a UK Taxpayer, this is no additional charge to yourself. Every £1 you give could be worth £1.25 to us, helping us fund our charitable work. These additional funds help us to care for our cats and support conservation worldwide.
How do I cancel my membership?
You can cancel your membership by contacting your bank to cancel your direct debit or by emailing firstname.lastname@example.org