Accessibility Statement - The Big Cat Sanctuary

Accessibility Statement

Accessibility Guide for The Big Cat Sanctuary

Please see our full accessibility guide below. If you have any additional needs or requirements that would make your visit to the Sanctuary easier, please email enquiries@thebigcatsanctuary.org or for any queries specifically regarding accessibility, please contact Carrie Tree, Customer Service Supervisor on 01233439150 or email carrie@thebigcatsanctuary.org

 

You can download a copy of our Accessibility Statement here: The Big Cat Sanctuary Accessibility Guide

At a Glance

 Level Access

 Visual

 General

Getting here

The Big Cat Sanctuary
Headcorn Road
Ashford
TN27 8PJ

 Travel by public transport

 Travel by taxi

 We have a transfer service for visitors. Parking

Arrival

 Path to main entrance

 Main entrance

Getting around inside

Visual Impairment – General Information

 Ticket/ information desk

Reception Desk

 Public toilet

Heritage Lodge Toilets

Shop

BCS Shop

Place to eat and drink

Heritage Lodge Main Restaurant

Heritage Lodge Café

Founders Lodge

Getting around outside

The pathways around the site are mostly accessible; however, some parts of the path are stoney and may be harder to navigate with a wheelchair. We are currently expanding our site with exciting new habitats, so some of the sandy pathways are new and taking time to set. Please bear with us during this time. If you need any assistance, please ask a member of staff who will be happy to help.

Smoking

Heritage Lodge Smoking Area

Customer care support

Accessibility equipment

Emergency evacuation procedures

Guide last updated: 22 April 2021